Introduction 

Part One／Fundamentals of Effective Speaking

1Acquiring the Basic Skills

Take Heart from the Experience of Others 

Keep Your Goal Before You

Predetermine Your Mind to Success 

Seize Every Opportunity to practice 

2 Developing Confidence

Get the Facts About Fear of Speaking in Public 

Prepare in the Proper Way 

Predetermine Your Mind to Success 

Act Confident

3 Speaking Effectively the Quick and Easy Way

Speak About Something You Have Earned the Right to Talk About Through Experience or Study

B Sure You Are Excited About Your Subject 

Be Eager to Share Your Talk with Your Listeners

Part Two／Speech, Speaker, and and Audience

4 Earning the Right to Talk

Limit Your Subject

Develop Reserve Power

Fill Your Talk with Ilustrations

and Examples 

Use Concrete, Familiar Words That

Create Pictures

5 Vitalizing the Talk

Choose Subjects You Are Earnest About Relive the Feelings You Have About

Your Topic

Act in Earnest

6 Sharing the Talk with the Audience

Talk in Terms of Your Listeners' Interests

Give Honest, Sincere Appreciation

Identify Yourself with the Audience Make Your Audience o Partner in Your

Talk

Play Yourself Down

Part Three／The Purpose of Prepared and Impromptu

Talks

7 Making the Short Talk to Get Action 

Give Your Example, an, Incident

from Your Life

State Your Point, What You Want the

Give the Reason or Benefit the Audience

May Expect

8 Making the Talk to Inform

Part Four／The Art of Communicating

Part Five／The Challenge of Effective Speaking

　　I trained a number of men in the New York CityChapter of the American Institute of Banking to speakdurmg a thrift campaign.One of the men in particularwasn't getting across to l:us audience，The first step inhelping that man was to fire up his mind and heartwith zeal for his subject.I told him to go off by him-self and to think over this subject until he becameeathusiastic about it.I asked him to remember that theProbate Court Records in New York show that morethan 85 per cent of the people leave nothing at all atdeath;that only 3.3 per cent leave$10，000 0r over.He was to keep constantly in mind that he was notasking people to do him a favor or something thatthey could not afford to do.He was to say to himself:"I am preparing these people to have meat and breadand clothes and comfort in their old age，and to leavetheir wives and children secure."He had to rememberhe was going out to perform a great social service.Inshort，he had to be a crusader.

　　He thought over these facts.He burned them intohis mind.He aroused his own interest，stirred his ownenthusiasm，and came to feel that he，indeed，had amission.Then，when he went out to talk，there was aring to his words that carried conviction.He sold hislisteners on the benefits of thrift because he had aneager desire to help people.He was no longer just aspeaker armed with facts;he was a missionary see-king converts to a worthwhile cause.

　　At one time in my teaching career I relied con-siderably on the textbook rules of public speaking.Indoing this I was merely reflecting some of the badhabits that had been instilled into me by teachers whohad not broken away froru the stilted mechanics of el-ocution.

　　I shall never forget my first lesson in speakmg.Iwas taught to let my arm hang loosely at my side，with the palm turned to the rear，fmgers half-closedand thumb touchmg my leg.I was drilled to bring thearm up in a picturesque curve，to gwe the wrist aclassical turn，and then to unfold the forefmger first，the second fmger next，and the little finger last.Whenthe whole aesthetic and ornamental movement hadbeen executed，the arm was to retrace the course ofthe curve and rest again by the side of the leg.Thewhole performance was wooden and affected.Therewas nothing sensible or honest about it.

　　My instructor made no attempt to get me to putmy own individuality into my speaking;no attempt tohave me speak like a normal，living human being con-versing in an energetic mann_er with my audience.Contrast this mechanistic approach to speechtraining with the three primary rules I have been dis-cussing in this chapter.They are the basis of my en-tFe approach to training in effective speaking.Youwill come across them again and again in this book.In the next three chapters each of these rules will beexplained in detail.

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