依据《大学英语教学指南》，外教社策划推出了“跨文化交际英语课程系列”，力图充分挖掘大学英语课程丰富的人文内涵，满足各高校开设跨文化交际英语课程的需要。
　　“跨文化交际英语课程系列”包括跨文化交际技巧、英美文化、文学、中国文化等多个品种。品类丰富、涵盖面广，旨在帮助学生了解中外不同的世界观、价值观、思维方式及社会组织的差异，培养学生的文化与跨文化意识。提高学生社会语言能力和跨文化交际能力。
　　《跨文化交际技巧：如何跟西方人打交道（修订版 学生用书）/跨文化交际英语课程系列》以中国英语学习者与欧美人士交往的常见细节和冲突为切入口，采用来信求助、专家释疑等新颖手法，将跨文化交际理论知识、实际案例分析和语言学习相结合，提供消弭误解、与西方人融洽相处的方法。本教程贴近学生生活，能持续吸引学生注意力，调动学生积极性，达到很好的课堂教与学的效果。

Acknowledgements
To the Teacher： Teaching Encounters with Westerners
Unit 1： Intercultural Communication
Letter to Fran：
Pete's First Day in China
Intercultural Communication：
Intercultural Communication and Understanding Westerners
Encounter：
The Gift
Generalizing About Western Culture：
Can We Generalize About \"Western Culture\"?
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 2： Interpreting Intercultural Encounters
Encounter：
The Taxi
Intercultural Communication：
Interpreting What Foreigners Mean
Letter to Fran：
A Helping Hand
Generalizing About Western Culture：
Individualist and Collectivist Cultures
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 3： Speaking in a Foreign Language
Encounter：
Mistakes
Intercultural Communication：
Speaking in a Foreign Language and Stress
Encounter：
The Compliment
Generalizing About Western Culture：
Difference in Rank and Power
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 4： Culture Shock
Letter to Fran：
The Shopper
Intercultural Communication：
Culture Shock and Culture Fatigue
Letter to Fran：
Not Eating
Generalizing About Western Culture：
Western Communication Styles
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 5： Expectations and Intercultural Encounters
Encounter：
The Invitation
Intercultural Communication：
Expectations and Projected Cultural Similarity
Letter to Fran：
The Goodnight Kiss
Generalizing About Western Culture：
Conformity in Western Cultures
Learning About Other Cultures
Review：
Using Words and Word Combinations
Unit 6： Ethnocentrism
Letter to Fran：
Who Pays?
Intercultural Communication：
Ethnocentrism
Encounter：
Living Together
Generalizing About Western Culture：
Family Relationships in the US
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 7： Ingroups and Outgroups
Encounter：
Left Out of the Conversation
Intercultural Communication：
Ingroups and Outgroups
Letter to Fran：
Critics
Generalizing About Western Culture：
In/Outgroups in Collectivist and Individualist Cultures
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 8： Telling Stories About Encounters
Letter to Fran：
Exceptions
Intercultural Communication：
War Stories
Encounter：
Grandma
Generalizing About Western Culture：
Dealing with Conflict
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 9： The Benefit of the Doubt
Letter to Fran：
An American Friend
Intercultural Communication：
Giving the Benefit of the Doubt
Letter to Fran：
Cars
Generalizing About Western Culture：
Friendship Patterns
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 10： Being an Effective Intercultural Communicator
Encounter：
Made in the USA
Intercultural Communication：
Being an Effective Intercultural Communicator
Encounter：
Democracy
Generalizing About Western Culture：
Advice for Communicating with Westerners
Learning About Other Cultures
Review：
Using Words and Word Combinations

References