定 价:32 元
丛书名:21世纪实用商务英语教程/高等教育百门精品课程教材建设计划一类精品项目
- 作者:张立玉 主编
- 出版时间:2009/5/1
- ISBN:9787307069138
- 出 版 社:武汉大学出版社
- 中图法分类:H319.9
- 页码:317
- 纸张:胶版纸
- 版次:1
- 开本:16K
《商务谈判英语》旨在帮助读者掌握商务谈判基本用语,熟悉各种商务谈判活动,了解商务谈判活动背景及常识、程序变换,扩充商务知识,扩大专业词汇,训练谈判基本技巧及提高谈判能力和商务谈判分析处理能力。本教材以实用、适用为编写原则,提供各种实用商务活动内容,取材真实、内容新颖、信息丰富,有助于进行有效的谈判训练,系统地掌握各种商务活动特点及谈判技巧。通过对本教材的学习,读者能了解和掌握国际商务谈判的基本原则和技巧,并能流利地用英语进行商务沟通、完成商务谈判 商务活动离不开商务谈判,商务谈判既是商务活动的重要内容,又是商务活动的必要手段。商务谈判关系到商务活动的成败以及企业的生存和发展,成功的商务谈判可以产生出极大的经济效益和社会效益。因此,要顺利地开展商务活动首先要能够成功地进行商务谈判。为了使商务进展顺利,要求谈判简洁、清楚、具体、完整,才能达到预期目标。国际商务谈判是一门综合艺术,要求谈判人员具备国际商务活动综合基本技能——国际贸易基本常识、商务文化和跨文化交际理念和技能以及必备的语言技能。为了帮助从事国际商务谈判人员或有志于商务谈判的人士尽快熟悉和掌握运用国际商务谈判原理和技能,我们精心编写了《商务谈判英语》。该教材将商务谈判与英语学习有机结合,便于教学和自学,具有简明、易懂、实用的特点。
可作高等院校商务英语专业学生商务英语谈判课程教材,还可供外贸工作人员、商务管理人员、外企人员以及准备参加BEC和各类商务英语考试的广大考生自学使用。
商务活动离不开商务谈判,商务谈判既是商务活动的重要内容,又是商务活动的必要手段。商务谈判关系到商务活动的成败以及企业的生存和发展,成功的商务谈判可以产生出极大的经济效益和社会效益。因此,要顺利地开展商务活动首先要能够成功地进行商务谈判。为了使商务进展顺利,要求谈判简洁、清楚、具体、完整,才能达到预期目标。国际商务谈判是一门综合艺术,要求谈判人员具备国际商务活动综合基本技能——国际贸易基本常识、商务文化和跨文化交际理念和技能以及必备的语言技能。为了帮助从事国际商务谈判人员或有志于商务谈判的人士尽快熟悉和掌握运用国际商务谈判原理和技能,我们精心编写了《商务谈判英语》。该教材将商务谈判与英语学习有机结合,便于教学和自学,具有简明、易懂、实用的特点。
使用对象:可作高等院校商务英语专业学生商务英语谈判课程教材,还可供外贸工作人员、商务管理人员、外企人员以及准备参加BEC和各类商务英语考试的广大考生自学使用。
教材宗旨:本书旨在帮助读者掌握商务谈判基本用语,熟悉各种商务谈判活动,了解商务谈判活动背景及常识、程序变换,扩充商务知识,扩大专业词汇,训练谈判基本技巧及提高谈判能力和商务谈判分析处理能力。本教材以实用、适用为编写原则,提供各种实用商务活动内容,取材真实、内容新颖、信息丰富,有助于进行有效的谈判训练,系统地掌握各种商务活动特点及谈判技巧。通过对本教材的学习,读者能了解和掌握国际商务谈判的基本原则和技巧,并能流利地用英语进行商务沟通、完成商务谈判。
内容编排:16个章节,每个章节都有其独立的商务活动内容,突出介绍一些商务谈判活动的基本原则和运作技巧。
体例:每章节由以下几部分组成:
要点(Focus):指出每章节的重点。
导人(Tuning-in):根据语言学习的规律,为确保各项语言基本能力的协调发展,在每章节之首,向学生导人该章节学习的商务谈判内容,给学生较深的感性认识。
谈判知识(Sourcing-up):介绍该章节所涉及的商务谈判知识。
谈判实战(Haggling-over):分CaseI和CaseⅡ两部分。介绍该章节的商务谈判内容,形式以会话为主。
谈判实践(Tuning.-out):分为总结(Sununing-up)、归纳(Sorting-out)、强化练习(Practicing)三部分。通过总结、归纳和形式多样的课堂练习,巩固该章节教学要点,尤其值得注意的是这部分提供了相应环节典型的谈判素材,便于读者在实践中进行移植。
谈判策略(Flash):介绍一些商务谈判策略与技能。
Chapter 1 On Pricing
Tuning-in
Sourcing-up Haggling Is a Strategy
Haggling-over
Case I A Malting an Enquiry
Case I B Price Haggling
Case II CIF or FOB
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash An Introduction to Negotiation
BBS
Refreshing
Chapter 2 On Quality and Quantity
Tuning-in
Sourcing-up Quality and Quantity
Haggling-over
Case I A Talk on Quality
Case II A Talk on Quantity
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Listening Technique
BBS
Refreshing
Chapter 3 On Packing
Tuning-in
Sourcing-up Packing
Haggling-over
Case I The Pacldng of Air-conditioners
Case II The Packing of Womens Pajamas
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Non-verbal Devices Valued for Negotiation
BBS
Refreshing
Chapter 4 On Logistics
Tuning-in
Sourcing-up Logistics
Haggling-over
Case I A Talk on Freight
Case 1] A Talk on Partial Shipment
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Right Attitudes Towards Counterparts
BBS
Refreshing
Chapter 5 On Insurance
Tuning-in
Sourcing-up Marine Insurance
Haggling-over
Case I A Talk on Insurance Rate
Case II A Talk on Insurance for an Order
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Face-saving Technique in Negotiation
BBS
Refreshing
Chapter 6 On Payment
Tuning-in
Sourcing-up The Payment Terms in International Trade
Haggling-over
Case I Payment by D/P
Case 11 Payment by L/C
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Avoiding Stereotyping Individuals
BBS
Refreshing
Chapter 7 On Complaint and Claim
Tuning-in
Sourcing-up Complaints and Claims
Haggling-over
Case I A Malting a Complaint for Inconformity
Case I B Malting a Complaint for Delay of Payment
Case II A Lodging a Claim
Case II B Settling a Claim
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Strategy Depends on Preparation
BBS
Refreshing
Chapter 8 Revision and Consolidation I
Part One Self-assessing
Part Two Group-work
Chapter 9 On Arbitration
Tuning-in
Sourcing-up Arbitration
Haggling-over
Case I A Talk to Settle the Dispute
Case II A Talk with a Dispute Settlement Expert
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Anchoring Technique in Negotiation
BBS
Refreshing
Chapter 10 On Agency
Tuning-in
Sourcing-up Agency
Haggling-over
Case I Appointing an Agent
Case II Settling an Agency Agreement
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Framing Technique in Negotiation
BBS
Refreshing
Chapter 11 On Signing a Contract
Tuning-in
Sourcing-up Signing a Contract Is Not the End
Haggling-over
Case I A Discussion on Stipulations of the Draft
Case I B Lets Check All the Clauses Before Signing the Contract
Case II Signing a Contract
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Relief Technique and Deadlock
BBS
Refreshing
Chapter 12 On Inviting Tender and Bidding
Tuning-in
Sourcing-up ABC About Invitation of Tender and Bid
Haggling-over
Case I A How Much Can We Guarantee Our Participation in the Tender?
Case I B Can You Tell Me More About Your Products?
Case II Heres How I Select and Bid for Tenders
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Techniques of Avoiding, Deferring and Abeyance
BBS
Refreshing
Chapter 13 On Processing and Assembling Trade
Tuning-in
Sourcing-up Processing with Customers Design or Samples
Haggling-over
Case I A We Are Very Interested in the Processing Business
Case I B Lets Talk About Assembling in Detail
Case II A We Are More than Pleased to Improve Our Present Products and Develop New Products
Case II B We Are Willing to Cooperate with You in This Line
Tuning-out
Section A Sunmming-up
Section B Sorting-out
Section C Practicing
Flash Language Skills at Negotiating Table
BBS
Refreshing
Chapter 14 On Technology Transfer
Tuning-in
Sourcing-up A Brief Picture About ITT
Haggling-over
Case I A Technology Has a Price Tag
Case I B The Royalty Should Not Be Higher than the Standard International Rate
Case II Using Technology as a Means for Adapting and Surving
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Dovetailing--Asking for Their Preference
BBS
Refreshing
Chapter 15 On Joint Venture
Tuning-in
Souroing-up A Joint Venture Is a Legal Organization
Haggling-over
Case I A Talk on the Forms of Business Organizations
Case II A Talk on Setting up a Joint Venture in China
Tuning-out
Section A Summing-up
Section B Sorting-out
Section C Practicing
Flash Getting-in Step
BBS
Refreshing
Chapter 16 Revision and Consolidation II
Part One Self-assessing
Part Two Group-work
附录
练习参考答案
参考书目
book is aiming to help you develop the negotiation skill, The first thing for negotia-tion is price-haggling. Even before you start this course, you surely have had someexperience in price-haggling on various occasions. And then the following part of thecourse will be much easier for you for certain.Haggling Is a Strategy.
Haggling is an evolving marketplace skill. In practice, it goes back centuries, totimes when the vendor-cart and booths were the only sources of market trading activityand goods exchange. Today, we find that bargain hunting and sale shopping are viableadventures for discounts at retail stores; however, garage sales, auctions, flea markets,and booth sales are prime opportunities to learn the art of haggling. Haggling is often as-sociated with bantering, price debates, and auction-style environments. The (often) un-comfortable, face-to-face negotiations of pricing quickly become competitive, thrilllng,and at times, risky. The lure of "the best bargain" is enticing with its accompanyinghaggling process; the strategy of haggling really is based on simple bargaining roundtablestrategies.
Understanding the key components of haggling can help you build a strong set ofskills for your bargaining efforts. When you can accurately gauge the sellers "hunger,"you can gain a significant advantage. Haggling requires understanding your own motive;without your baseline, or "set point" price in mind for a particular product, youll quick-ly fall into the trap of being out-priced, or losing the item to a price you may not havehad to pay for. Buyers remorse is the worst felt when you know you could have gotten abetter price if you had just been patient, or taken different steps in your ~tL-,~gy. Thewinning streaks will come with time, but you can best prepare by following these simplesteps to a valuable haggling strategy: Learn to bid VERY low: This is a technique that will surprise you more often than not. If you bid extremely low in some cases, the sellers may completely re-consider their first offer. Sometimes this makes them even stop and reflect; maybe theyve priced too high, and are unaware of the true value; maybe theyve overlooked something. Whatever the case may be, you can start out by completely undercutting the initial offer, giving you the chance to gauge the sale with better accuracy. Play the inspector: Make sure to touch, feel, and account for any flaws or legitimate defects on the product. This will provide you a chance for leverage so you can secure a lower price easily.