本书共计10个章节，在内容和结构的编排上，分别以外贸交易磋商过程为线索，注重其实用性和可操作性，除了第一章之外，每一章包括四个部分，知识介绍、项目任务、能力拓展训练和对话演练。本书可供高等院校国际经济与贸易专业、外贸英语专业及其他相关专业师生使用，也可供社会读者，尤其是从事外贸商务活动的读者参考。

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目 录
Chapter 1 Business Letter Writing 1
Section One：Introduction 知识介绍 1
Section Two：Project and Task 项目任务 9
Section Three：Self-test and Self-evaluation 自我测评 12
Section Four：Useful Sentences Practice and Ability Development Training 常用典型 句型练习和能力拓展训练 14
Section Five：Dialogue Practice 对话演练 17
Chapter 2 Establishment of Business Relations 18
Section One：Introduction 知识介绍 18
Section Two：Project and Task 项目任务 19
Section Three：Self-test and Self-evaluation 自我测评 29
Section Four：Useful Sentences Practice and Ability Development Training 常用典型 句型练习和能力拓展训练 31
Section Five：Dialogue Practice 对话演练 35
Chapter 3 Enquiry 37 Section One：Introduction 知识介绍 37
Section Two：Project and Task 项目任务 38
Section Three：Self-test and Self-evaluation 自我测评 44
Section Four：Useful Sentences Practice and Ability Development Training 常用典型 句型练习和能力拓展训练 47
Section Five：Dialogue Practice 对话演练 51
Chapter 4 Quotations and Offer 53 Section One：Introduction 知识介绍 53
Section Two：Project and Task 项目任务 55
Section Three：Self-test and Self-evaluation 自我测评 58
Section Four：Useful Sentences Practice and Ability Development Training 常用典型 句型练习和能力拓展训练 61
Section Five：Dialogue Practice 对话演练 64
Chapter 5 Counter-offer 66 Section One：Introduction 知识介绍 66
Section Two：Project and Task 项目任务 67
Section Three：Self-test and Self-evaluation 自我测评 74
Section Four：Useful Sentences Practice and Ability Development Training 常用典型句型练习和能力拓展训练 77
Section Five：Dialogue Practice 对话演练 82
Chapter 6 Order and Acceptance 84 Section One：Introduction 知识介绍 84
Section Two：Project and Task 项目任务 86
Section Three：Self-test and Self-evaluation 自我测评 93
Section Four：Useful Sentences Practice and Ability Development Training 常用典型 句型练习和能力拓展训练 95
Section Five：Dialogue Practice 对话演练 101
Chapter 7 Terms of Payment 102 Section One：Introduction 知识介绍 102
Section Two：Project and Task 项目任务 103
Section Three：Self-test and Self-evaluation 自我测评 111
Section Four：Useful Sentences Practice and Ability Development Training 常用典型 句型练习和能力拓展训练 114
Section Five：Dialogue Practice 对话演练 119
Chapter 8 Payment by Letter of Credit 120
Section One：Introduction 知识介绍 120
Section Two：Project and Task 项目任务 121
Section Three：Self-test and Self-evaluation 自我测评 134
Section Four：Useful Sentences Practice and Ability Development Training 常用典型 句型练习和能力拓展训练 136
Section Five：Dialogue Practice 对话演练 144
Chapter 9 Commodity Inspection, Insurance and Arbitration 146
Section One：Introduction 知识介绍 146
Section Two：Project and Task 项目任务 149
Section Three：Self-test and Self-evaluation 自我测评 157
Section Four：Useful Sentences Practice and Ability Development Training 常用典型 句型练习和能力拓展训练 161
Section Five：Dialogue Practice 对话演练 166
Chapter 10 Packing and Shipment 169
Section One：Introduction 知识介绍 169
Section Two：Project and Task 项目任务 172
Section Three：Self-test and Self-evaluation 自我测评 183
Section Four：Useful Sentences Practice and Ability Development Training 常用典型 句型练习和能力拓展训练 186
Section Five：Dialogue Practice 对话演练 193
Chapter 11 Claims and Complaints 195
Section One：Introduction 知识介绍 195
Section Two：Project and Task 项目任务 196
Section Three：Self-test and Self-evaluation 自我测评 201
Section Four：Useful Sentences Practice and Ability Development Training 常用典型 句型练习和能力拓展训练 203
Section Five：Dialogue Practice 对话演练 208
Chapter 12 Agency 210
Section One：Introduction 知识介绍 210
Section Two：Project and Task 项目任务 212
Section Three：Self-test and Self-evaluation 自我测评 220
Section Four：Useful Sentences Practice and Ability Development Training 常用典型 句型练习和能力拓展训练 223
Section Five：Dialogue Practice 对话演练 228
参考文献 230
附录 样信、自我测试、能力拓展及对话的翻译和参考答案 231
Chapter 1 Business Letters Writing 231
Chapter 2 Establishment of Business Relations 237
Chapter 3 Enquiry 241
Chapter 4 Quotations and Offer246
Chapter 5 Counter-offer 250
Chapter 6 Order and Acceptance 256
Chapter 7 Terms of Payment 262
Chapter 8 Payment by Letter of Credit 267
Chapter 9 Commodity Inspection, Insurance and Arbitration 275
Chapter 10 Packing and Shipment 281
Chapter 11 Claims and Complaints 288
Chapter 12 Agency 292