全书共8单元，包括物流概论、运输、仓储管理、库存管理与物流信息技术、包装、货代、集装箱化、客户服务。每单元都明确提出了知识学习目标和技能培养目标，围绕这些目标编写教学内容。各单元内容有专业阅读、情景听说、实用写作。对于重难点句子都有注释，对行业术语有讲解，对重要的知识点和技能配有练习，并提供了大量图表，以满足学生学习需求和将来的岗位需求。各单元内容以物流行业的实际工作任务为依据，以对话、邮件撰写或证单填写的形式再现了物流主要岗位的典型的真实工作情境。

杨昌蓉，武汉交通职业学院英语教师、副教授，从事英语教学及研究30多年，出版多篇论文和教材，是省级精品课程饭店情景英语的负责人，她主编的物流英语是十一五国家规划教材。

Unit 1 Overview of Logistics
Text 1 Logistics and Logistics Management
Text 2 Different Types of Logistics Jobs

Unit 2 Transportation
Text 1 Transportation in Logistics
Text 2 Benefits of Liner Shipping

Unit 3 Warehouse Management
Text 1 Warehouse Management Solutions
Text 2 What to Think about When Optimizing a Warehouse?

Unit 4 Inventory Management and Logistics Information Technology
Text 1 Inventory Management
Text 2 Types of Electronic Inventory Technology

Unit 5 Packaging
Text 1 Introduction of Packaging
Text 2 Package Marking

Unit 6 Freight Forwarding
Text 1 What is a Freight Agent?
Text 2 Customs Clearance

Unit 7 Containerization
Text 1 Introduction of Containerization
Text 2 Advantages of Container Logistics

Unit 8 Customer Service
Text 1 Customer Service & Logistics World
Text 2 How to Improve Logistics Customer Service


Translations

Appendix I

Appendix II

References